Privacy Policy

SelectDub is a video translation and dubbing service of Zuff Labs, LLC, a New Jersey limited liability company doing business as SelectDub (“SelectDub,” “we,” “us”), located at 377 Valley Road, Suite 3400, Clifton, NJ 07013. Zuff Labs, LLC is responsible for the personal information described in this policy.

SelectDub currently serves customers in the United States, Canada, and Mexico. Our service is not directed to people located elsewhere.

Information you give us when you submit a video:

• Your name and email address.
• The video file you upload, or the link you provide, including any voices, faces, and other personal information that appear in it.
• The original and target languages you select and any instructions you add.
• Your confirmations that you have the rights and permissions needed for the video, and that you acknowledged our Terms and this policy, along with the date and time and the version of that wording.
• Any messages you send us.

Information collected automatically:

• A scrambled (one-way hashed) version of your IP address, used to prevent abuse. We do not store your IP address itself with your submission.
• Your browser type, which helps us troubleshoot problems.
• When you use our submission form, Cloudflare Turnstile checks technical signals from your browser and device (such as browser characteristics and your IP address) to confirm you are a person and not an automated program.
• Standard technical logs kept by our hosting provider, such as request times and error reports.

We do not use advertising cookies or third-party tracking on our website. Our team uses a single sign-in cookie for our internal administration pages.

We use your information to:

• Review your submission and contact you about it.
• Translate and dub your video, and deliver the finished video to you.
• Send you messages related to your submission, such as confirmations and download links.
• Keep our service secure and prevent abuse, fraud, and misuse.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information, and we do not share it for targeted advertising. We do not use your videos to train artificial intelligence models, and we do not allow our service providers to use them for that purpose.

We will only send you marketing emails if you separately agree to receive them, and you can unsubscribe at any time.

We share information only with companies that help us run SelectDub, under contracts that limit how they may use it:

• Vercel: website and application hosting.
• Neon: database that stores submission details.
• Cloudflare: private storage for uploaded and completed videos (R2), and bot protection for our submission form (Turnstile).
• Resend: delivery of transactional emails.
• AI translation and voice providers: to translate and dub your video. [Name the provider(s) once selected].

We may also disclose information if required by law, to protect the rights and safety of SelectDub, our customers, or others, or as part of a merger, acquisition, or sale of our business, in which case this policy would continue to apply.

Our providers store and process information in the United States. If you are in Canada or Mexico, your information will be transferred to and stored in the United States, where it may be accessible to courts and authorities under U.S. law. By using SelectDub, you acknowledge this transfer.

• Videos. We automatically delete uploaded videos and completed (translated) videos 45 days after they are uploaded to our storage. Please download your translated video promptly after we send it.
• Submission records (your name, email, languages, and permission confirmations) are kept for 12 months for customer service, record keeping, and to resolve disputes, then deleted.
• We may keep information longer when the law requires it.

You can ask us to delete your information sooner (see “Your rights”).

Uploaded videos are stored privately and are never publicly accessible. Files are accessed only through secure links that expire within minutes for our team, or within days for your download. Access to our administration pages is restricted and protected by password. No method of storage or transmission is completely secure, but we work to protect your information and will notify you of a breach where the law requires.

Depending on where you live, you may have the right to ask us to: confirm whether we hold your personal information and give you a copy; correct it; delete it; and stop using it for a particular purpose or withdraw your consent. Withdrawing consent may mean we can no longer process your video.

• United States. Residents of California and other states with privacy laws have the rights above. We do not sell or share personal information for targeted advertising, and we will not discriminate against you for using your rights.
• Canada. You may access and correct your information, withdraw consent, and complain to the Office of the Privacy Commissioner of Canada. In Quebec, our person in charge of the protection of personal information is Ronn Yaish, Managing Member, who can be reached at support@selectdub.com.
• Mexico. You may exercise your rights of access, rectification, cancellation, and opposition (ARCO rights) and revoke your consent.

To make a request, email support@selectdub.com from the email address you used with SelectDub, and include your submission reference if you have one. We will respond within the time required by the law that applies to you, generally within 30 days. We may need to verify your identity first. An authorized agent may make a request for you with your written permission.

SelectDub is for adults aged 18 or older. We do not knowingly collect personal information from children. Videos that include minors may be submitted only by a parent or guardian, or with their permission, as described in our Terms of Service. If you believe a child has given us personal information, contact us and we will delete it.

We may update this policy as our service changes. We will post the new version here with a new “last updated” date and, for significant changes, notify customers by email.

Questions or requests: support@selectdub.com
Zuff Labs, LLC, 377 Valley Road, Suite 3400, Clifton, NJ 07013